We are sorry that not everything went well with your delivery.
For trouble-free processing, please follow our instructions.
IMPORTANT! Transport damage must be submitted directly to the carrier.
- Please send us a short description of the fault and, if necessary, pictures in
advance by email to email@example.com or use our contact form.
- Wait for our feedback with the processing number. Without an assigned processing number, further processing is not possible.
- Make sure that the goods are completely packed and safe for transport.
- We will not accept freight collect shipments or shipments without an externally visible RMA number!
Please note that we can only carry out a binding inspection once we have received the items.
We will contact you immediately regarding a replacement delivery.